Please know that you can contact us at any time. However, if you have a life-threatening emergency, call 911 immediately. You can then call me or ask the hospital personnel to contact me so they may assist in your care. If you have a non-urgent problem, feel free to contact us first. 

If the problem is minor, call us first. However, if you have a life-threatening emergency, call 911 immediately – then you can call me. With the exception of controlled substances, we will seek to accommodate your prescription requests if state/local law allows. If you seek care at an emergency room or urgent care center out of our area, you should feel free to ask the doctor seeing you to call me for coordination of your care. If you should require hospitalization while away, at your request, I will attempt to establish regular phone communication with you and your attending physician(s) to ensure continuity of care.

Should you request, we are available to help you decide which specialist to see and to coordinate such consultations. This will ensure the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.

You can access your membership payment information, track invoices, download receipts, or update credit card information quickly and easily, at any time by using our Concierge Membership Portal located at the top-right of our website.

If you have an urgent medical problem that occurs outside of our regular office hours, you will be able to reach us easily and directly. We will use our reasonable best efforts to be available to hear from you when you are ill or injured, to coordinate your care. Our goal is to reduce the need for urgent care or emergency room visit. For emergencies, however, always call 911 first.

Your annual fee may be paid annually, semiannually, or quarterly by ACH bank account payment or credit card. The first payment will be charged upon enrollment. The remaining balance of your annual membership/ enrollment fee (if any) will be charged automatically in installments, accordingly. Until we hear otherwise, payments will be processed continually.

Your membership agreement may be terminated after the initial one (1) Service Year upon 30 days’ written notice to us/my practice.

Yes. Paying your annual fee allows you to be a member of my practice and to be in touch with us whether you are sick or well. We strongly encourage you to utilize the benefits offered, regardless of your state of health, to proactively safeguard your well-being.

Unlike traditional practices, concierge medicine limits the number of patients per doctor, allowing for more personalized care, same-day or next-day appointments, and 24/7 communication.

Membership often includes extended appointments, 24/7 communication, same-day scheduling, personalized wellness plans, and preventive care.

Yes. Concierge doctors often coordinate referrals to specialists and assist with navigating the healthcare system.

Most concierge memberships include 24/7 communication via phone, email, or text, so you can reach your doctor anytime. Your appointments will be longer, and unrushed to give you time to discuss all your concerns. You can also schedule same or next-day appointments for urgent issues.

As often as needed. With fewer patients, concierge doctors offer same-day or next-day appointments that are not rushed.

Concierge medical practices typically work with health insurance. Your membership fee covers the enhanced time, care, and communication you get from your doctor. You still need to keep your insurance for in office services, potential hospital stays, specialist visits, and emergencies.

Emergency care is covered by your insurance, but your concierge doctor can help coordinate follow-up care and communicate with specialists.

Generally, concierge fees are not tax-deductible unless tied directly to specific medical services. You should consult a tax professional for advice.